Toll Free: (800) 824-2614

Industrious, Motivated People are the Difference

The success of Fibrebond will always depend on attracting and retaining high-caliber individuals. Fibrebond seeks people who share a commitment to uncompromising service to our customers and co-workers. Fibrebond welcomes people who share this work ethic, have new ideas and want to become part of a unique team of people. If you are one of those people, and your qualifications and skills fit our job opening, please submit your resume to careers@fibrebond.com or by mail at:

Fibrebond/HR
1300 Davenport Drive
Minden, LA 71055
Fax: (318) 371-6395

Fibrebond is an equal opportunity employer. In keeping with our values, employment is subject to a full background and reference check, as well as a drug test. A staffing agency will be used to collect and screen all qualified applications for hourly manufacturing jobs.


Help Desk Administrator

Are you a motivated individual with a background in technical and administrative support in a corporate environment? Do you enjoy working directly with employees to help support daily operations?
We are interested in independent, self-sufficient administrative professionals looking to make a difference by helping our IT staff. This position is a rewarding opportunity for a self-starting, hands-on Help Desk Administrator. Our team needs someone with excellent communication, organizational and customer service skills.

As a Help Desk Administrator, a typical day might include the following:

  • Maintain Help Desk application database – SysAid tracking system
  • Respond to telephone calls, emails, and personnel requests for technical support
  • Dispatch and monitor trouble tickets
  • Track and monitor problems to ensure a timely resolution
  • Coordinate smooth resolution of computer, application and network related problems experienced by employees
  • Screen, refer and diagnose internal inquiries and work requests
  • Evaluate and assign help requests to appropriate resources
  • Coordinate backups and rotation of tapes
  • Responsible for purchase recommendations, setup and installation of new computers
  • Assist network administrator as required
  • Save/restore objects as needed
  • Maintain antivirus protection on all servers and workstations
  • Maintain SPAM filter
  • Other duties as assigned

This job may be for you if:

  • Proficient in support of Windows and Office applications
  • Good analytical and communication skills
  • Ability to multi-task
  • Self-starter who can work independently
  • Proficient in understanding of connectivity in a Transmission Control Protocol/Internet Protocol (TCP/IP) network and Virtual Local Area Network (VLANS)
  • Proficient with backup strategies

You have:

  • High school diploma or GED.
  • 2 year technical degree/certificate.
  • 1-3 years of help desk experience preferred.
  • Expert knowledge of Windows operating system and office suites
  • Prefer Microsoft Certified Professional (MCP) and Cisco certifications
FIBREBOND CORPORATION
1300 Davenport Drive, Minden LA 71055 • Toll Free: (800) 824-2614 • General Fax: (318) 377-5756 • Sales Fax: (318) 377-9475 • Sales E-Mail: sales@fibrebond.com